Last updated: July 1, 2026.

Because our products are ingestible and considered perishable, all sales are final. We do not accept returns once products have left our facility. If your order arrives damaged, defective, or incorrect, contact us within 3 days so we can review and resolve the issue. Refunds are only issued for approved cases and are processed to your original payment method.

1. All Sales Final

All purchases made through Yellowday are final. Our products are ingestible and perishable, which means we cannot accept returns or restock items once they have left our facility. This policy protects product integrity and customer safety.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 3 days of delivery. To help us resolve the issue quickly, include:

• Your order number
• Clear photos of the item
• Photos of the packaging
• A photo of the shipping label

For step-by-step guidance on damaged, defective, or incorrect items, please visit our Returns & Refunds FAQ.

Our team will review your submission and determine whether a replacement or refund is appropriate.

3. Non‑Returnable Items

For safety and compliance reasons, supplements and all ingestible products cannot be returned under any circumstances. This applies even if the product is unopened.

Replacements or refunds may be issued only for approved cases involving damaged, defective, or incorrect items.

4. Refunds for Approved Cases

If a refund is approved after our review:

• It will be issued to your original payment method
• Processing typically occurs within 10 business days
• Your bank or card provider may require additional time to post the refund

If more than 15 business days have passed since your refund was approved and you have not received it, contact us at customerexperience@yellowday.co.

5. Order Changes & Cancellations

Orders begin processing quickly. Because of this, cancellations or modifications are not guaranteed once an order has entered fulfillment. If you need to update or cancel your order, contact us immediately at customerexperience@yellowday.co and we will assist if the order has not yet shipped.

6. Exchanges

We do not offer exchanges. If your item is damaged, defective, or incorrect, our team will review your case and determine whether a replacement or refund is appropriate.

7. Contact Us

For questions about this Refund Policy or for help with an order, email us at customerexperience@yellowday.co